FAQs - Restoration 1 of Mohave County, AZ
It may seem like there are more questions than answers when you are dealing with water, mold & smoke damage. Here are some answers to commonly asked questions:
Water and Smoke Damage Restoration FAQs
When your property sustains fire & smoke damage, mold remediation, water damage or other issues, you may have plenty of questions. Let’s take a look at some of the most frequently asked questions we receive, so you can get the right answers.
Once a fire breaks out, you’ll need to call 911 immediately to extinguish the fire. When the issue is resolved, you can contact Restoration 1 to have an expert inspect the property and determine how we can restore it back to its original condition.
Each situation is different regarding the cleanup process. Cleaning your property may take anywhere from several hours to several weeks to complete.
It’s safer to allow our technicians to evaluate the damage because the structural integrity of the building may be compromised.
Although you may want to remove debris and begin cleaning as soon as possible, we suggest waiting for a professional to inspect the property to ensure you don’t suffer from an injury or health issue due to inhaling residue. We use professional safety gear while cleaning and restoring the damage.
Our team of professionals will attempt to salvage as many of the items as possible. However, in most cases there will be belongings we have to discard.
Many safety issues can be present, which includes inhaling dangerous chemicals that are left from the flames. The integrity of the building can also be compromised, which can cause parts of it to collapse.
The items that are salvageable depend on the extent of the damage. Our team will return these salvageable items to you.
We’ll take an inventory of items that are not salvageable and will provide information on their disposal.
You can inform us of any valuable items that need the most attention to ensure they’re our top priority for proper handling.
You can determine who is responsible for billing after speaking with your insurance company and discussing what your policy covers.
Regarding insurance, each situation differs. You can evaluate the damage to determine if it will affect your premiums before you file a claim. We recommend contacting your insurance company to determine how they handle claims.
We can communicate with insurance adjusters if they have any questions.
We’re qualified to determine if any harmful chemicals are present in the building, and will contact someone with professional experience to perform the necessary work to make the space safe to use again.
We can perform any requested upgrades, but you may need to hire a contractor if specific additions are desired.
Water damage can cause serious problems throughout your entire home. The excess moisture can cause mold and mildew to grow. This fungus growth can contribute to health problems, including allergies, skin infections and diseases. It can even weaken and compromise the structure of a building. Water damage can warp wooden floors and ruin ceilings, while also causing problems with metal and cement materials.
While there are various levels of water damage, all require special kinds of treatment to ensure that your home or business is restored to a safe, healthy state.
Water damage restoration must be conducted with care, using specific procedures and safeguards. A restoration company will bring in heavy-duty equipment that can mitigate the effects of excess water and dry things out thoroughly. This process may also involve removing damaged parts of the structure. Because some damage is hidden, rely on professionals to get the job done right.
After the initial assessment, Restoration 1 will use the following steps to repair and control the water damage:
Step 1: Dry out the affected areas with large fans, wet vacuums, and pumps. All moist surfaces and carpets will be targeted.
Step 2: Pull up the carpet and padding that cannot be saved. While the team members at Restoration 1 do their best to salvage what they can, some parts of your home may need to be removed.
Step 3: Restore personal belongings. Restoration 1 will work to put all of your books, art, furniture, and other items back in their original places.
Step 4: Clean and dehumidify. To prevent the growth of mold, we will professionally sanitize and dry everything in the home or business.
Throughout each step of the process, at Restoration 1 we make protecting your home and keeping your family safe our number one priority.
Prices can vary depending on the severity of the damage and the amount of work involved in the restoration process.
Floods and water damage can be caused by a variety of problems. Some of the most common include:
- Leaking dishwashers, washing machines, and pipes
- Excess amounts of rain and drainage problems
- Clogged sinks or toilets that overflow
- Hidden moisture beneath your floors or in your walls
- Cracked pipes due to severe weather or faulty plumbing
Absolutely – and more often than not, you won’t notice that water damage is occurring until the need for repairs has become very obvious! Signs of hidden water damage can be as subtle as an unpleasant odor, or slight staining on the walls and ceilings. You may also notice peeling paint, warped floors, or mold growth in the nooks and crannies of your home or business.
At the first signs of water damage, you should attempt to air out the property as much as possible. Turn on fans, open windows, and blast the AC if you have to. Hang up your rugs and cushions in a safe, dry location, then collect loose items that are at risk. Mop up as much standing water as you can, and try to keep the moisture from spreading.
As soon as you’ve made the situation somewhat stable, call in an experienced restoration service like Restoration 1. Our highly-trained technicians will bring advanced, heavy-duty equipment to start on your professional water damage treatment right away!
First things first: Research companies that are certified, licensed, and insured. It’s also smart to go with a company that can respond immediately to your water damage emergency – one that can also offer a 100-percent satisfaction guarantee! Call Restoration 1 so that our trained professionals can give you the prompt, effective service you need.
First, you should review your insurance policy to see if it covers water damage at all. For example, some policies may cover floods but not mold remediation, while others only handle sewer or drain backups. Find out what your policy covers specifically, so that you understand the terms before speaking with an agent. Because Restoration 1 has experience with all insurance companies, our team can help you navigate the sometimes complex claims process.
Second, make a detailed list of what has been damaged. You should write everything down, from the flooring to the bookshelf that wasn’t salvageable, and so on. You should also keep your receipts and other forms of evidence (including photos) that support your damage claims.
Finally, when you file the claim, it will probably take your company a few days to get back to you. In the meantime, do not begin any permanent repairs to your home. You’ll want to wait for permission to do so before spending money on the restoration process.
Although the best way to remove standing water is to call in a professional service like Restoration 1 to use heavy-duty equipment, you can attempt to remove some of the water on your own. Use buckets or a water pump to drain the area, then mop up the excess water on the floor.
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- Certified and Highly Trained Restoration Experts
- Eco Friendly Service
- Prompt Damage Assessment and Pretesting
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Mold Remediation FAQs
Mildew has a gray color or shade and is easy to clean with household products. Mold is black or green, and can only be removed by a professional.
Mold has a raised surface and usually a black or green appearance.
The cost varies depending on how much it has spread and where it was discovered, along with the type of repairs that are required.
Mold can begin to spread within 24 hours once it forms and can start to grow at a rapid rate, which may make the property uninhabitable.
Mold presents a potential health threat. A professional will need to evaluate the property to determine if mold has grown and spread, then perform mold remediation.
Each situation is different, but mold can take a few days to a few weeks to remove.
While performing mold remediation, our technicians use professional equipment to detect where mold is hiding, which can often be in the walls and under the floors. Depending on its location, we may need to remove flooring or walls to reach and remove the mold.
Mold growth is detected with professional equipment and by inspecting under floors or in hidden areas.
Health issues caused by mold include skin irritation, sore throat, coughing, and nasal congestion.
Absolutely Restoration 1 understands this often-sensitive situation and is experienced in hoarding cleanup and restoration. Should you face a hoarding issue with a family member or tenant, contact us. In addition, we handle trauma and crime scene cleanup as well. We stand ready to help declutter, remove biohazards, and waste and bring the property back to a safe, livable condition.
Contact us if your property is suffering from damage in West Denver. Our trained and certified team is available 24 hours a day to provide you with immediate restoration services. Along with restoration, our goal is to remove worry—and help get your life back on track.
Contact us if your property has suffered from damage in Mohave County. Our trained and certified team is available 24 hours a day to provide you with immediate restoration services.
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Our promise is that we will use the best materials and above code quality craftsmanship to restore your damaged property.